Privacy Policy

Effective August 25, 2026

123Chair is booking software for barbers and the people who sit in their chairs. There are two apps: 123Chair Pro for barbers and shops, and 123Chair for clients who book, walk in, and keep up with their barber. This policy covers both. It says what we store, why, and what happens when you want it gone. It is written to be read, not skimmed past.

What we store

• Your account. Your email address and a hashed password. We never see or store the password itself.
• Your shop. The shop's name, city, phone number, hours, services, prices, and the names of the barbers who work there.
• Your clients' booking details. When someone books an appointment they give a name, a phone number, and optionally a note. That is what makes a booking reachable — it is the whole reason the field exists. Shop owners can also import their existing client list.
• Your books. Appointment history and payment records — amounts, dates, and the method a payment arrived by (cash, Cash App, and so on). We do not store card numbers, bank account numbers, routing numbers or any payment instrument. 123Chair records that money moved; it does not move money.
• Notifications. If you turn alerts on, a device push token so your own phone can be told about new bookings.

If you use the 123Chair client app

• Your account. Your email address and a hashed password — or, if you sign in with Google or Apple, the email and account identifier the provider gives us. That is all we take from the provider.
• Your profile. The name and phone number you enter so a barber can reach you about a booking.
• Your bookings and favorites. Which barbers you have starred and the appointments you booked through the app, so they appear on your shelf.
• Your place in line. If you join a shop's walk-in line, your position in it while you are waiting.
• Your location, only when you ask. "Barbers near you" uses your phone's location to sort shops by distance. It is used for that one request, sent to our server only as coordinates to compute distances, and never stored. The app works without it — you can search by name or city instead.
• Preferences (walk-in or book ahead, distance, the look) stay on your phone and never leave it.

What we don't do

• No advertising, no analytics trackers, no fingerprinting.
• We do not sell, rent, or share your data or your clients' data with anyone for their own purposes.
• We do not use your data to train AI models.

Who touches the data

123Chair runs on Cloudflare (hosting and database, in the United States), and Apple delivers push notifications to iPhones. Both act only as infrastructure — they process data to run the service and for no other reason. There is no other third party.

Your clients' data belongs to your shop

A client's name and number are given to the shop they booked with. 123Chair stores them on the shop's behalf; the shop decides how they are used. If you are a client and want your details corrected or removed, ask the shop you booked with — or email us and we will help.

Deleting your account

In 123Chair Pro: Settings → Account → Delete my account. In the 123Chair client app: Menu → My account → Delete my account. Both are immediate and permanent.

• Clients: your login, favorites, and place in line are erased and your past bookings are unlinked from you. The shop keeps its own appointment record, the same way a paper book would.
• Shop owners: the entire shop is erased — every booking, client, payment record, and login. Nothing is kept.
• Barbers on someone else's floor: your login is erased. The shop's own appointment and payment books remain with the shop, the same way a paper ledger would.

Security

All traffic is encrypted in transit. Passwords are stored only as salted hashes. Every request is checked against the signed-in account, and one shop can never read another's data.

Children

123Chair is not directed at children under 13.

Changes

If this policy changes in a way that matters, we will say so on this page with a new effective date.

Contact

[email protected]